Support

We're glad to help. Email us at support@getgraceward.app and we'll reply as soon as we can.

Restore purchases

Changed phones or reinstalled the app? Open Graceward, go to Settings and tap Restore purchases. Use the same Apple ID you subscribed with.

Manage or cancel your subscription

On your iPhone, open Settings, tap your name, then Subscriptions, and choose Graceward. You can also open Settings in the app and tap Manage subscription. Cancel at least 24 hours before your trial or billing period ends so you aren't charged for the next one.

Refunds

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

Reminders not arriving

Check that notifications are allowed for Graceward in iPhone Settings, then Notifications, then Graceward. Also check that Focus modes or Scheduled Summary aren't holding them, and confirm your reminder time in the app's Settings.

If you're in crisis

Graceward is not a substitute for professional care. If you are in the United States and need immediate help, call or text 988, the Suicide and Crisis Lifeline, or call 911 in an emergency.